Privacy Policy
Last Updated: August 24, 2026
Introduction
Patterson Collective Insurance Agency respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect through Pattersoninsures.com and our interactions with clients and prospective clients, how that information may be used and shared, and the choices available to you.
This policy applies to information collected through our website, online forms, scheduling tools, email, telephone, text messaging, and other interactions with our agency, as applicable.
Information We May Collect
- Name
- Mailing address
- Email address
- Telephone number
- Date of birth
- Household information
- Vehicle and driver information
- Property information
- Business information
- Employment or business details
- Existing insurance information
- Claims or loss history
- Information necessary to obtain insurance quotes, provide policy service, or otherwise assist a client
Additional information may sometimes be required during the insurance application or underwriting process.
Users should not submit highly sensitive information such as Social Security numbers, passwords, banking information, or payment card information through ordinary email or general website forms. If sensitive information is required, our team may provide instructions for an appropriate method of providing it.
Information Collected Automatically
When someone visits Pattersoninsures.com, certain technical information may be collected automatically, such as IP address, browser and device information, pages viewed, referring pages, website interactions, and cookies and similar technologies. This information may be used to operate, secure, understand, and improve the website.
How We Use Information
- Respond to questions and requests
- Prepare and obtain insurance quotes
- Submit information to insurance companies, wholesalers, brokers, or other insurance-market partners when appropriate
- Assist with insurance applications
- Service existing policies
- Process requested policy-service activities
- Assist with claims-related questions
- Schedule appointments
- Communicate with clients and prospective clients
- Maintain business records
- Operate and improve the website
- Prevent fraud or misuse
- Meet legal, regulatory, licensing, compliance, or contractual obligations
Submission of information or a quote request does not guarantee coverage.
Insurance Quotes & Coverage Requests
Information submitted through this website may be used to evaluate insurance needs and request insurance quotes. Submission of information, a quote request, email, text message, voicemail, or other communication does not bind, add, remove, or modify insurance coverage.
Coverage is not effective until it has been reviewed and formally confirmed by Patterson Collective Insurance Agency and/or the applicable insurance carrier in accordance with applicable underwriting, application, payment, and policy requirements.
How Information May Be Shared
- Insurance carriers
- Managing general agents, wholesalers, brokers, or other insurance-market participants
- Vendors and service providers that help operate our business or website
- Technology, CRM, communication, scheduling, document-management, website-hosting, security, or analytics providers
- Professional advisers such as attorneys, accountants, or compliance professionals
- Government agencies, regulators, law enforcement, courts, or other parties when required or permitted by law
- Other parties when authorized or requested by the individual
Third-party service providers may process information on our behalf in connection with the services they provide.
Website and Third-Party Services
Our website and business operations may use third-party technology and service providers, including website hosting, online forms, scheduling, communications, customer-management, analytics, and related business tools. Those providers may process information as necessary to provide their services. Their own privacy practices may also apply when you interact directly with their services.
Cookies & Website Analytics
Pattersoninsures.com may use cookies and similar technologies for essential website functionality, security, preferences, website performance, and analytics. Available cookie controls or browser settings may allow visitors to manage certain cookies.
Communications
When someone provides contact information, Patterson Collective may use it to respond to inquiries and communicate regarding quotes, appointments, insurance applications, policy service, claims assistance, and other requested agency services.
Where required, text messages are sent based on the consent or authorization provided by the recipient. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance.
Mobile opt-in information and consent will not be sold or shared with third parties for their own marketing or promotional purposes. Information may be shared with service providers that support delivery of communications when necessary to provide that service.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic communication, storage system, or transmission method can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes for which it was collected, to service client relationships, maintain required business and insurance records, resolve disputes, enforce agreements, and meet legal, regulatory, contractual, or compliance obligations.
Your Privacy Choices and Rights
Depending on where someone lives and applicable law, they may have certain rights regarding their personal information, which may include the ability to request access to, correction of, or deletion of certain information. Some information may need to be retained or may be exempt from a request because of insurance, regulatory, legal, fraud-prevention, recordkeeping, or other obligations.
To submit a privacy-related request, contact team@pattersoninsures.com. We may need to verify your identity before completing certain requests.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly use the website to solicit personal information directly from children under 13. Information concerning minors may be provided by a parent, guardian, policyholder, or other authorized individual when necessary for legitimate insurance purposes.
Third-Party Links
Our website may contain links to websites or services operated by third parties. Patterson Collective Insurance Agency is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of those services when leaving Pattersoninsures.com.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website, technology, services, or applicable requirements. When changes are made, the 'Last Updated' date at the top of this page will be revised.
Questions About Privacy?
Patterson Collective Insurance Agency
2 Kings Highway West, Suite 106
Haddonfield, NJ 08033
Phone: (856) 434-6013
Email: admin@pattersoninsures.com